Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. For more information, see the, By creating a job alert, you agree to our, Outbound Call Center Representative salaries in Johannesburg, Gauteng 2194, Pharmacist salaries in Johannesburg, Gauteng 2193, Call Center Supervisor salaries in Johannesburg, Gauteng, Call Center Representative salaries in Johannesburg, Gauteng, Customer Relations Representative salaries in Johannesburg, Gauteng 2193, Call Center Representative salaries in Randburg, Gauteng, 6 months customer service experience in a, Customer Service Agents Required for a national, We hire people on a daily basis with or out without, Three to five years work related experience in a. To learn more about cookies, please read our Privacy Policy. Call Center Representative, Medical Records Supervisor, Sales Representative and more on Indeed.com Ekurhuleni call centre is down: use these numbers The City apologises for the inconvenience caused. Candidates can now search and apply for jobs online – at any time, from anywhere. Verified employers. Service call centre number. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00. The City of Ekurhuleni would like to … Ekurhuleni Call Centre registers one million calls The Ekurhuleni Metro's Services Call Centre has logged its millionth call since the new and improved service was launched in May last year. The metro’s spokesperson Themba Gadebe said in light of this, the metro’s guidelines on Covid-19 management cases, including screening and testing, will apply accordingly. Call Center Representative, Customer Service Representative, Inbound Call Center Representative and more on Indeed.com Call.Centre@ekurhuleni.gov.za; My Ekurhuleni App; Customers may also call or WhatsApp the numbers below in accordance with the areas their queries relate to. What is a Victim Empowerment Centre ️Listen to the answer by DH Lindiwe Khonjelwayo. Call Center Representative, Pharmacist, Customer Relations Representative and more on Indeed.com Ekurhuleni, South Africa, 23rd August 2018 – “The Ekurhuleni metro is refining its service delivery machinery to live up to the expectations of its residents.. Choose from 59 call centre ekurhuleni jobs on South Africa's biggest job offers site. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Related Videos. Ms excel,ms outlook,ms powerpoint,ms wordindustry wholesalecity ekurhuleni (east rand)province gautengjob. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. The city boasts a world-class transport network, telecommunications and energy grid, a youthful citizenry and strong financial position. Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery. The call centre is inundated with calls and residents are left on hold for long periods of time or cut-off before being assisted. The following channels can be used to report municipal service interruptions during the system downtime: • Facebook page @ www.facebook.com or CityOfEkurhuleni, • Siyakhokha website, email @ [email protected], Ekurhuleni launches ward war rooms to fight Covid-19 in highly infected areas. Create alert All New CALL CENTRE AGENTS Save. Ekurhuleni Service Delivery Call Centre. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. According to the City of Ekurhuleni’s general service standards, telephone calls are supposed to be answered within 5 rings and customer complaints are to be acknowledged within 2 working days and resolved within 10 working days. call.centre@ekurhuleni.gov.za : Service Delivery: 0860 543 000 call.centre@ekurhuleni.gov.za : Water: 0860 543 000 call.centre@ekurhuleni.gov.za : The information in this directory is compiled from various sources and is subject to continual change. Search and apply new to the fresh jobs vacancies in Ekurhuleni, Gauteng. The Ekurhuleni metro’s call centre has been closed due to a reported Covid-19 case to allow for deep cleaning and disinfection. The City of Ekurhuleni’s call centre system is currently down. Ekurhuleni, South Africa, June 17, 2020 -- The City of Ekurhuleni’s call centre system is currently down. Highly lucrative remuneration structure, incentives -. Inbound Call Centre jobs now available in Ekurhuleni, Gauteng. If you notice any errors or … Customer service/ relations or call centre team player, highl 1:21. It is imperative that accurate information is provided to the customer and that. If everything works out as planned, the "pathetic" Ekurhuleni Metro call centre service could come to an end -- after it was upgraded and beefed up with additional agents. Please WhatsApp after hours, and use the landlines during office hours. 2. This was again proofed with the release of the latest Roots 2016 survey figures. Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution. Customers may also call or WhatsApp the numbers below in accordance with the areas their queries relate to: Brakpan: 072 369 2798, 078 580 4643, 082 312 1572, 011 999 7900/8069, Germiston: 078 341 3989, 073 338 9670, 082 898 7601, 011 999 1964, Katlehong 2: 083 704 9063, 011 999 1553/0733/1557, Kwa-Thema: 081 406 2465, 011 999 8265/8915, We use cookies to help improve your experience and to show you relevant advertising. Ekurhuleni's call centre is receiving an upgrade to improve response time to calls, better sound quality and ability to reroute calls to the relevant agent based on their expertise without a customer being transferred from one agent to the another. 16H00 except for Wednesday when they open at 09h00 the call centre system is currently down Privacy Policy ️Listen the... Covid-19 case to allow for deep cleaning and disinfection for a career opportunity in the City will no longer manual... 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